Refund policy
Return & Refund Policy
Last updated: May 27, 2026
Thank you for shopping with us. We want you to have a smooth and satisfying experience. Please read our Return & Refund Policy carefully before making a purchase.
1. Returns
We accept returns within 7 days of delivery for eligible products.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in the original packaging.
- Proof of purchase/order confirmation is required.
2. Non-Returnable Items
The following items cannot be returned:
- Personal care products
- Innerwear or hygiene-related products
- Customized or personalized items
- Digital products or gift cards
- Products damaged due to misuse by the customer
3. Damaged or Wrong Products
If you receive:
- A damaged product
- A defective item
- The wrong item
Please contact us within 48 hours of delivery with:
- Your order number
- Clear photos/videos of the product
We will arrange a replacement or refund after verification.
4. Refunds
Once your return is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
Shipping charges are non-refundable unless the mistake was from our side.
5. Cancellation Policy
Orders can be cancelled within 12 hours of placing the order.
Once the order is shipped, cancellation requests may not be accepted.
6. Exchange Policy
We offer exchanges only for:
- Damaged items
- Wrong products received
- Size issues (if applicable)
Exchange requests must be made within 7 days of delivery.
7. Return Shipping
Customers may be required to pay return shipping charges unless:
- The product arrived damaged
- The wrong product was delivered
8. Contact Us
For return or refund requests, contact us at:
- Email: gadjetshome1@gmail.com
Business Hours:
Monday to Saturday — 10:00 AM to 6:00 PM IST